Here at Music Learning Collective Limited (“MLC Academy”, “we” or “us”), we take your privacy seriously. We’re committed to protecting the privacy of any personal information you give us and we will comply with all relevant data protection legislation and related applicable UK legislation.
We have a philosophy here about the way we use your data you share with us and the way that we communicate with you. If you hear from us, we will always aim to be respectful, relevant and appropriate. If at any time you don’t feel we’ve lived up to our philosophy, please let us know straight away by getting in touch with us through the Contact Us page of MLC Academy.
We are proud to give you access to MLC Academy and, in return, we may collect, use and share your personal information as is necessary for us to make the website available in accordance with the Terms and Conditions and to give you the best user experience. We will only use personal information for our purposes in a manner permitted by relevant data protection legislation.
A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the site more effectively and load the site so that it reflects your personal preferences, based on your previous browsing on MLC Academy as well as keywords we may be able to gather from URLs of other webpages from which you accessed MLC Academy. Cookies can also allow us to do various other things, as explained below.
When you visit MLC Academy, the following types of cookies may be downloaded to your device:
We may use analytics service providers for website traffic analysis and reporting. Analytics service providers generate statistical and other information about the use of MLC Academy by using cookies. They allow us to recognise and count the number of visitors and to see how often visitors return to the site, how long they stay and how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, it helps users to find what they are looking for easily. The information generated relating to the site may be used to create reports about the use of the site and the analytics service provider will store this information.
These cookies record your visit to MLC Academy, the pages you have visited and the links you have followed to other sites. We will use this information to try and make our site and other sites that you visit more relevant to your interests. We may also share this information with others, such as other MLC companies and carefully selected third parties, for this purpose.
We may use functional cookies that allow us to remember choices you have made on the site so as to provide you with a more enhanced user experience by delivering content specific to your interests.
These are cookies that are required for the administration and operation of our site. Some cookies that we use are necessary for our site to function properly and to enable you to move around the site and use its features.
Because MLC has a strong presence on various social networks, we try and make it as easy as possible to share content and to see what content is popular on those networks. We add buttons to allow people to easily share to those networks.
As at 25th April 2018, we use the following third party cookies:
Further information on the general use and function of the third party cookies listed above can be found at https://optout.aboutads.info/#/.
If you do not wish us to install cookies or you don’t agree with how we use these cookies, you can change the settings on your internet browser to reject them. For more information please consult the “Help” section of your browser or visit www.aboutcookies.org, www.allaboutcookies.org or www.optout.aboutads.info. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features on our site.
If you want to sign up to receive our newsletter we will collect personal information from you as is necessary for the newsletter service, namely your email address, name and what you are interested in hearing more about.
Once you have given your consent to marketing, we may display offers, promotions, products or services on the site which we think will interest you based upon the information we collect from your cookies. You may withdraw your consent to direct marketing at any time by writing to firstname.lastname@example.org with the subject line ‘Withdraw consent request from direct marketing’.
We may also use your information for the following purposes:
There are certain reasons that we have to keep hold of some of your information. Naturally we keep your information while you are registered with us so that we are able to provide the service to you but we also keep it after you’ve left us, though only for as long as we need it. How long we keep it depends very much on the type of information we are holding and the purpose for which we need it. We also have to take into account our legal obligations in respect of how long we keep that data.
You can request that we delete your personal information at any time.
These trusted third parties would only be permitted to use your personal information for the purposes we specify.
We may share some broader statistics and customer profiling information with third parties and other MLC companies – but we’ll keep it anonymous, so you won’t be identifiable from that data.
We will never rent or sell our user’s details to any other organisation or individual.
This site contains an opportunity for users to comment (“User Content”) on content displayed on the site. This information is in the public domain, so it may be accessed by any person using the web in any part of the world and can be found using independent search engines.
So, if you choose to post information to the interactive parts of our site, we have to state that you do so at your own risk. This is the case whether the User Content is uploaded directly onto mlc-academy.com or through a connected site.
This means your User Content:
We are obliged by our legal eagles to state that, to the maximum extent permitted by law, neither MLC Academy nor any other MLC company will be liable to you or to any third party for any loss or damage resulting from any User Content posted on mlc-academy.com.
However, if you upload User Content to our site using Facebook, we will protect your privacy consistently with your Facebook privacy settings.
Please read our Terms and Conditions for more information about posting User Content. If you register on the site, you’ll need to comply with our Terms and Conditions.
If you have any concerns about User Content appearing on this site, please contact us using the Contact Us page on mlc-academy.com.
We follow strict security procedures to manage how your personal information is stored, used, who sees it and to help stop any unauthorised person getting hold of it. All personal information you register with MLC Academy will be located behind a firewall. We take security extremely seriously but as no system is 100% secure, we can’t completely guarantee the protection of your personal information, any more than any other organisation can. So we can’t accept any liability for the loss, theft or misuse of the personal information which you’ve registered on our website if there is a security breach.
Countries outside the European Union may have a lower standard of protection for personal information than that required by EU data protection laws. The information we collect from you may be transferred to, and stored, outside the EU (including for example in the United States) and may also be processed by people operating outside the EU who work for us or one of our suppliers. If we need to transfer your data to a company based outside the EU (e.g. if our hosting company is based in the US), we’ll take steps to make sure your personal data is handled in line with EU law. Please see the table of our suppliers in the “Will we share your information with anyone else?” section above which sets out whether they are based inside or outside the EU. If you would like any more details on this please get in contact with us.
Protecting the online privacy of children is especially important to us. If you are under 18 years old, please do not provide us with your name, contact details or any other information about yourself. To find out more, please read our Terms and Conditions.
mlc-academy.com contains links to other websites. Obviously, we don’t have any control over those websites and we cannot take any responsibility for any information you give them. Other sites have different privacy and security policies and terms and conditions, so we advise you to read these before using them.
You can request access to the personal information we hold about you at any time. You can write to us at the following address requesting access to your personal information.
Music Learning Collective Limited
43 Abbey Road
Nottingham NG2 5NG
You are entitled to be told by us whether we or someone else on our behalf is processing the personal information we hold on you; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared. You can also request that we correct any personal information which we hold about you where it is inaccurate.
Sometimes we may ask you to provide proof of identity before we show you your personal information – so we can prevent unauthorised access.